2: Phone Screen: Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed calls, and phone menu listings. It may be that the phone has become unregistered from the SIP platform - in which case you may need to login to the Cisco web interface where you will need to check the line setup and if necessary re-register your VoIP line onto the phone as shown in the step by step instructions here. Label Description Function 1: Handset Light Strip: Indicates an incoming call (flashing red) or new voice message (steady red). Please also provide us with your public IP address - just type into a browser 'what is my IP address' and send this to us so that we can check this is not blocked. If this is not the case please provide us with your phones IP address so we can check to see the IP address has not become blocked by contacting our Support Helpdesk. This should then provide the phone with an internet connection - meaning the phone will be back online ready to make and receive calls. Leave disconnected for 10 minutes and then re-connect the phone back to the Ethernet port/router and power. Please try disconnecting the phone from the Ethernet port or router that it is plugged into and also disconnect the power cord on the phone. Modified on: Tue, 19 Jan, 2021 at 3:33 AM Solution home VoIP - Desk Phones Cisco Desk Phones FAQs - please note we do not provide support for Cisco phones I have two orange lights on my Cisco SPA 303 desk phone I cannot make or receive calls
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |